Administrative Computer Refresh
Each year, FIT coordinates with the Division of IT to complete the annual computer refresh process, known as the Administrative Computer Refresh Program. This process helps the Division of Finance maintain up-to-date and modern hardware. Please refer to the FAQs to learn more about the FIT Administrative Computer Refresh process.
Administrative Computer Refresh FAQs
Each year the University receives funding that allows departments with Banner Users to replace older computers with new PC’s or Laptops for those users.
The Division of Finance only receives a limited number of PC’s and Laptops. FIT will determine which departments are using the oldest computers and prioritize these. Departmental leadership will be notified of FIT’s recommendations for computers to be replaced and we will proceed with their approval.
Central IT and the Manufacturers determine what models will be made available through the ACR program. Once the models are agreed upon, FIT will inform the Departments and then selections can be made by Departmental Leadership.
Yes! There are upgrade options available at an additional cost. Departmental Leadership will be notified by FIT when Central IT releases specifics as to what upgrades are being offered and how much they will cost. Departmental Leadership will inform FIT of the upgrades they wish to purchase.
Initial notification to FIT usually happens in early November. This notification indicates that the process has started, and the number of computers allocated to the Divion of Finance. Approximately a month later, FIT is informed about what models are being made available and updates on the current ACR process. FIT will place orders for the computers via the 4HELP Service Catalog before the end of December, recording the recipient of the computer and the departmental approver.
The delivery date is not known until Central IT completes their process and receives the computers. FIT will pick up the ACR computers from Central IT when notification is received. This usually takes place at the end of February or early March.
FIT will configure the new computers according to Departmental and IT software requirements. When this is completed, FIT will schedule an appointment with you at a time that works best for you and your department head. Any special requests or needs should be discussed with FIT at this time.
For more details regarding the ACR process, please contact FIT Support.